Receptionist CV example: bullets, skills and summary
A receptionist CV (or receptionist resume) needs to show you are the calm, organised first impression of the business: you handle visitors, calls and bookings at the same time, keep systems accurate and solve small problems before they become big ones.
Example achievement bullet points
Numbers are illustrative – use your own. Each bullet: action verb + scope + result.
- Greeted and checked in up to 80 visitors a day at a busy 3-floor office, managing passes and security sign-in.
- Answered and routed around 100 calls a day on a multi-line switchboard, taking accurate messages.
- Managed meeting-room bookings for 120 staff in Outlook, reducing double bookings.
- Handled incoming and outgoing post and couriers, keeping a reliable log of deliveries.
- Ordered office and kitchen supplies within a monthly budget, finding a cheaper supplier for stationery.
- Kept the reception area tidy and welcoming, and helped organise 6 client events a year.
- Covered office administration during colleagues' leave, including data entry and invoice filing.
Skills recruiters look for
- Front-desk and visitor management
- Switchboard and call handling
- Appointment and room booking
- Microsoft Office / Outlook
- Data entry
- Post and courier handling
- Customer service
- Multitasking
- Professional appearance and manner
- Confidentiality
- Problem solving
- Clear communication
Sample CV summary
Friendly, organised receptionist with 3 years of front-desk experience in a corporate office and a hotel. I keep visitors, phones and bookings running smoothly at the same time and stay calm when things get busy. Looking for a front-of-house role in a professional services firm.
Tips for this CV
Show volume and multitasking
Visitors, calls and bookings per day prove you can handle a busy desk. Use typical numbers you can stand behind.
Match the setting
Medical, hotel, legal and corporate reception differ. Mention booking systems (e.g. Opera for hotels, practice management software for clinics) the ad asks for.
List languages
Extra languages are valuable at reception, especially in hotels and international offices. Give a level (e.g. "Spanish B2").
Designs that suit this job
FAQ
How do I write a receptionist CV with no experience?
Highlight customer-facing work (retail, hospitality, volunteering), phone skills and computer skills. Show you are reliable and well organised.
What skills should a receptionist resume include?
Customer service, call handling, scheduling, Microsoft Office, data entry and any industry systems — plus soft skills like discretion and calm under pressure.
Should I include a photo on my receptionist CV?
Not in the UK, US or Ireland. In some European countries it is common. In RezuYes the photo is optional and every design works without it.